Sellers may not pay to influence the results of their profile on our site e.g., a Vendor cannot pay us so the most favourable reviews are shown first
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The average scores and ratings of products are calculated without human input to ensure the most fair and objective image of the software is portrayed
Reviews that can be deemed as spam or unrelated content will be removed
Rejecting Reviews – reviews that do not meet our standards for quality and completeness will be removed. This is because we aim to maintain a high quality of the reviews on the website to ensure the buyer has the most accurate and honest information available to them when making buying decisions
We are very strict on privacy and do not share details with third parties without prior user permission permitting us to do so
When posting reviews, it is best to use your real identity as this can help you be credited with your comments in the future
Those who use the platform incorrectly such as posting irrelevant content or abuse site rules will be removed from the site
Where a reviewer has a conflict of interest in a company they want to review, a review should not be made to maintain the integrity of the system
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All reviews are treated the same when they are checked for content or accuracy irrelevant of whether the review is positive or negative and the parties involved
Although we like for reviewers to include some of their details, we respect the desire for some reviewers to be anonymous.
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Vendors must not egregiously communicate with reviewers regarding the content of their review, any response must be constructive and represent positive discourse between the two parties
