2024 ProcureTech100 - Strategy, Process & Performance

Category Highlights

💡 The trends for 2024’s Strategy, Process & Performance leaders

The strategy, process and performance category covers solutions that are driving improvements in procurement processes, operational, and performance management capabilities.

A significant emphasis across technology has of course been the integration of AI into many solutions, as global leaders recognise the significant value of AI in driving procurement strategy and improving overall performance.

As such, it is unsurprising that this year’s game-changing Strategy, Process & Performance solutions are those that are paving the way for strategic procurement with integrated, evolving AI capabilities .

This year, the core areas of focus for Strategy, Process & Performance solutions are:

Integration of AI & Process Mining

Identifying inefficiencies and automating workflows to achieve higher levels of productivity, the integration of AI and process mining is enabling the AI-powered process optimisation of business operations globally.

Leverage of Conversational AI

Enhancing user interaction and usability with business systems through the enablement of natural language processing, new solutions are far more intuitive, require far less onboarding and training, and efficiently assist in task completion.

A marked emphasis on real-time process intelligence, allowing business to monitor operations dynamically, making data-driven improvements in real-time has also been a core benefit.

End-to-End Automation & Orchestration

Automating entire workflows enterprise wide, rather than individual tasks, and harmoniously integrating multiple systems and complex processes is now on the horizon, with solutions elevating the functionality of software to meet this end goal.

The results of these advancements are empowered teams, resilient and agile systems, and end-to-end digital transformation .

🔥 The 2024 ProcureTech100 pioneering solutions for Strategy, Process & Performance

This year’s leading digital procurement solutions were selected through a rigorous process, including the comparison of over 40 data fields, and extensive discussions between expert panellists that highlighted the significance of this capability across the procurement landscape.

This year’s Strategy, Process & Performance leaders are:

  • akirolabs - An award-winning AI-powered platform, designed to elevate procurement from a tactical function to a strategic business partner orchestrating value chains
  • Celonis - A leader in execution management systems, lifting barriers to execution capacity to maximise business performance.
  • Cirtuo - Based on the original consulting blueprint for category management and refined in countless client workshops, Cirtuo distils the insights from hundreds of category strategies - across global and local procurement organisations and spend categories - into one digital consultant.
  • Dice - A unified spend orchestration and API consumption ecosystem for enterprises.
  • Kore.ai - The trusted partner of over 400 global enterprises, delivering exceptional automation and customer engagement. For five consecutive years, it has been a market leader in conversational and generative AI.
  • Levelpath - A next-generation procurement platform, with an intuitive, mobile-first approach. This elegantly maps the process - ensuring that all users can instinctively find where they need to go - whilst streamlining workflows and approvals, and enriching supplier data for enterprises of all sizes.
  • Omnea - A platform that handles the entire purchasing process, giving employees an easy place to make requests, automating the necessary purchase approvals, and facilitating greater financial visibility.
  • ORO Labs - A smart procurement workflow platform that delivers effortless self-service experiences to decrease operational costs, manage risk and increase agility.
  • Pivot - A consumer-grade procurement software that helps companies keep their spend under control, whilst enhancing their teams. The AI-powered, end-to-end procurement solution helps streamline the entire source-to-pay process.
  • RELISH - An application platform, powered by native APIs, which is designed to offer a scalable solution to remedy the gaps in enterprise software gaps.
  • ServiceNow - A cloud-based platform, with solutions that digitise and unify organisations so that they can find smarter, faster and better ways to make work flow.
  • Tonkean - A solution that enables users to build process experiences that are personalised for each requestor, and empowers them to intelligently automate the intake, triage, and coordination of every request, thereby maximising adoption, compliance and efficiency.
  • Zip - A single, centralised location for any employee to initiate a purchase or vendor request. Then, each request is correctly routed for approval across procurement, finance, IT, data security, legal and other teams.


👉 To explore these solutions and the rest of this year's ProcureTech100 cohort, read the full Yearbook here.